Communication: Problem Solving’s Biggest Problem

Big Communication Problems Teams often break down because of unresolved differences and communication breakdown. It need not happen to you and your team. You can learn and use a proven and effective communication process. Effective Teams Communicate Well A team is two or more people working together to accomplish a common purpose. To successfully work […]

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The Power of Questions

  Asking Questions is Powerful The asking and answering of probing questions is critical. This simple technique of asking open-ended questions is extremely powerful and enables a problem-solving team to glean the knowledge, understanding, ability, expertise, insight and intuition from any and all members of a team. What is a Probing Question? A probing question is […]

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What is Creative Root Cause Analysis? Part I

Creative Root Cause Analysis is a user-friendly, highly effective root cause problem solving tool. Discover Creative Root Cause Analysis  Creative Root Cause Analysis (CRCA) is: 1. A team problem-solving process. 2. A practical tool and method for teaching and/or conducting problem solving within teams. 3. A systematic, three-phase, six-step process designed to solve complex problems. 4. A user-friendly process […]

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6 Important Problem Solving Steps

There are 6 important steps to effective Problem Solving. These steps fall within the 3 universal phases of effective problem-solving. Effective Problem Response Effective Problem Solvers do three things well: ✦ Recognizing and defining the unacceptable situation/The Problem ✦ Finding the cause(s) of the unacceptable situation/The Problem ✦ Eliminating the unacceptable situation/The Problem

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Problem Solving To Do List

Problem Solving is Reactive Problem solving is, by its very definition, a reactive activity. The existence of a problem implies that something is interfering with an expected outcome. That interference is unacceptable. If it is unacceptable it is a Problem. Problem Solving is focused and directed at the unacceptable situation/The Problem. That Problem  is interfering […]

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Balance Power & Humility

Find Balance Effective  leaders and effective people  find balance between  powers boldness power  and services humility. That balance is found in the personal character of the shepherd. At his core the shepherd, as described in Psalm 23, is both tough and tender; possessing strength and prowess of body, mind and spirit to meet the physical […]

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