Six Steps of Effective Root Cause Problem Solving

All problem solving has 3 common factors. Problem Solving Common Factors Effective Problem Solvers do three things well: ✦ Recognizing and defining the unacceptable situation/The Problem ✦ Finding the cause(s) of the unacceptable situation/The Problem ✦ Eliminating the unacceptable situation/The Problem Problem Solving  Has 3 Phases Effective Problem Solvers follow a logical, disciplined  of a […]

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Team Problem Solving Communication & Consensus

Question Driven Problem Solving Team Problem Solving Communication starts with Asking Probing Questions. It is complete when the team members agree or consent to agree with the answer to the Probing Question. Agreement or consent to agree is the “go” or “no/go” signal in each step of the problem solving process. If a team moves ahead […]

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Find the Best Answer: Discuss and Analyze

  Good Questions Promote Good Answers Probing Questions access the knowledge, experience, insight and intuition of the team, Effective Problem Solvers gather a large quantity of information. Often the discussion process of sharing thoughts and ideas will lead to new insights. Now that the information has been gathered, the next task is to narrow the information […]

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Communication: Problem Solving’s Biggest Problem

Big Communication Problems Teams often break down because of unresolved differences and communication breakdown. It need not happen to you and your team. You can learn and use a proven and effective communication process. Effective Teams Communicate Well A team is two or more people working together to accomplish a common purpose. To successfully work […]

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