Creative Root Cause Analysis “Terminology”

The imagery of the Creative Root Cause Analysis (CRCA) logo presents a symbol of a team working together to solve a complex problem. The clump of crabgrass represents a systemic problem. The “terminology” of Creative Root Cause Analysis offers insight into the process.

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Creative: A new and different approach through insight and intuition

Team: Two or more people working together to accomplish a common goal

Surface Problem: Obstacle that blocks the expectation

Root Causes: Factors that fuel (feed) the surface problem

Analysis: Logical, rational, viable inquiry

Solution: The course of action chosen to address causes and eliminate the problem