Problem Solving To Do List

Problem Solving is Reactive

Problem solving is, by its very definition, a reactive activity. The existence of a problem implies that something is interfering with an expected outcome. That interference is unacceptable. If it is unacceptable it is a Problem. Problem Solving is focused and directed at the unacceptable situation/The Problem. That Problem  is interfering with the expected outcome. The problem must occur before it can be solved. Since the problem appears before it can be solved, problem solving is a reaction to to the unacceptable situation. Thus, Problem Solving is Reactive.

Do Not Over React

Since Problem Solving is Reactive, the first rule of Problem Solving is: Do Not Over React. To ensure an appropriate reactions effective Problem Solvers do three specific things. They:

✦ Recognizing and defining the unacceptable situation/The Problem

✦ Finding the cause(s) of the unacceptable situation/The Problem

✦ Eliminating the unacceptable situation/The Problem

The Phases of Problem Solving

Creative Root Cause Analysis (CRCA) has been designed to follow this logical, disciplined order of progression in the following three phases:

Phase I:     Identify the Problem

Phase II:   Expose the Root Causes

Phase III:  Create the Solution(s)

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Follow these Phases and you too will #BAPROBLEMTERMINATOR

To learn more Read Problem Terminators, a Amazon ebook.

To become an effective Problem Solver Read: The Master Facilitators Guide, Volume II, Creative Root Cause Analysis