The Problem Solving Problem
In problem solving, far too often the process used adds to the problem. Often Problem Solvers attack the symptoms rather than the cause. Many existing problem-solving methodologies barely probe below the surface. Most have such a limited scope that two or three different processes must be combined to solve a problem from start to finish.
Linear, single source cause-and-effect models are sufficient if one is working on a simple, single-source issue, but these models are ineffective when it comes to dealing with complex systemic problems. Thus, the root causes of problems persist, undisturbed, to feed symptoms and grow.
Another problem solving problem is the debate and confusion over which problem-solving method to use. Typically, people have their own style of solving problems so arguments ensue over which method to use. There is also the assumption that everyone is on the same page. Thus, confusion erupts when it becomes apparent that they are not only not on the same page, “all are not even singing out of the same songbook.”
Problem Free Problem Solving
To ensure that your team has the right tool to get to the root causes and solve multi-faceted problems:
Read, Problem Term Terminators an Amazon Kindle Book https://www.amazon.com/Problem-Terminators-Dr-Jack-Oxenrider-ebook/dp/B00K3V2WLG/ref=sr_1_1?ie=UTF8&qid=1520600079&sr=8-1&keywords=problem+terminators
Download, The Master Facilitators Guide Volume II Creative Root Cause Analysis https://jackoxenrider.com/products/creative-root-cause-analysis/